INCREASE IN CLIENT BASE

Measuring parameter: By 5% every year

INCREASE IN BUSINESS TURNOVER

Measuring parameter: By 10% every year


TIMELY TESTING SERVICES TO THE CUSTOMERS

Measuring parameter: As per customers specified time

QUALITY & PRECISION TESTING SERVICES

Measuring parameter: Periodic & Timely IQC and PT testing


INCREASE IN CUSTOMER SATISFACTION

Measuring Parameter: Increasing to 5% to the achieved level

TRAINING PROGRAM

Measuring Parameter: At least 2 training program annually to lab personnel


IMPROVED REPUTATION AND BRAND MANAGEMENT

Measuring Parameter: At least one work shop to be held for customer feedback.